Research Technician II

Website DukeMedSchool Duke University School of Medicine

Occupational Summary


Perform a variety of routine and complex technical duties involved in the standardized biospecimen processing and biobanking in support of Substrate Services Research Support Core and Research Support’s (SSCRS) mission to support investigator driven research projects and clinical trials.  Tasks are to be performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices.

Work Performed


  • Perform a variety of routine and complex technical duties involved in standardized processing of biospecimens for the purpose of biobanking and submission of samples for the generation of experimental data.
  • Process biospecimen collections from various research studies within the defined collection period are outlined within each study specific protocol and according to each study’s SSCRS study-specific protocol.  
  • Process biospecimen collections for testing using appropriate identification techniques and written procedures to ensure quality material for biobanking and testing.
  • Perform basic troubleshooting of biospecimen processing problems as directed by senior staff. Communicate problems/issues to appropriate individuals.
  • Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff
  • Participate in proficiency testing as directed to maintain GCLP and/or CAP compliance.
  • Complete all required documentation per Good Clinical Laboratory Practice procedures outlined within SSCRS.
  • Accurately enter sample level data into the Laboratory Information Management System and RedCap-based sample intake and processing form
  • Document quality control and quality assurance results and/or issues. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results.
  • Review written procedures and policies for accuracy and submit changes to manager or designee.
  • Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours.
  • Attend all laboratory meetings, safety and compliance training as required.
  • Comply with competency testing procedures for the laboratory staff.
  • Comply with laboratory training programs.
  • Compile, analyze, document and draw tentative conclusions from sample processing documentation and the laboratory information management system. 
  • Serve in an on-call capacity to perform sample collection and processing.  On-call coverage requires carrying the SSCRS on-call pager and promptly respond to all pages in a professional and courteous manner.  
  • Confer with SSCRS management to review work assignments; make minor modifications to existing laboratory procedures and techniques to meet the needs of the particular equipment as required. Review laboratory methods manual, scientific journals, abstracts and other literature for information applicable to biospecimen processing and biobanking.
  • Perform appropriate set up and preventive maintenance of instruments, material and apparatus and operate laboratory equipment required for specific biospecimen processing standard operating procedures.
  • Prepare biospecimen processing reagents and solutions.
  • Maintain sufficient inventory of material, supplies and equipment for performance of duties; clean and maintain laboratory equipment.
  • Perform other related duties incidental to the work described herein.
  • The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

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